Terms & Conditions 

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All bookings are made subject to acceptance of the following Terms and Conditions:

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Booking requests are only available to persons at least 18 years of age.

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Process

On receipt of your reservation inquiry, we will contact you by email within 24 hours and provide you with confirmation of availability, villa rental rate and the amount of deposit required (30% of total rental cost) and a booking form.

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Payment

Standard payment will be by paypal. On receipt of your booking request, we will send a paypal invoice for payment of your Deposit (or full payment if less than 30 days from arrival). You can follow the instructions in the email to pay by credit card. No paypal account is required. If you have a bank account in Thailand, then bank to bank transfer is available, please contact us for bank details.

Deposit Payment (non-refundable)

30% deposit of the total accommodation cost if more than 4 weeks (31 days) prior to arrival,

Payment in full payment if arrival is less than 4 weeks (30 days) prior to arrival.

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After signing & returning the booking form an initial non-refundable deposit needs to be paid (see above) No contractual obligation will exist prior to receipt of funds. A booking is only confirmed once the deposit amount has been received and we have responded to you via email that your booking is confirmed. Due to high demand Barefoot Villas Krabi is often booked a long time in advance and reservations are handled on first come, first served basis.

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​Balance Payment

Payment of the outstanding balance must be received 31 days before the arrival date. We will send you paypal invoice for the balance 40 days before your arrival date. We will then send a confirmation email once the payment has been received  Please email us when the payment has been made so we can check for it. Should Barefoot Villas Krabi not receive the balance by the due date, we reserve the right to cancel the booking reservation.

The full balance of your booking arrangements must be paid within 31 days prior to your arrival date, whether demanded by us or not.  

Failure to pay the final balance by the due date will result in cancellation of the reservation and loss of deposit.

​Arrival Within 48 Hours

For last minute bookings that are made within 48 hours of the date of your intended arrival at the villa, we require payment in full prior to commencing your stay either via PayPal or in cash in Thai Baht upon arrival at the villa.

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Security Deposit

A security deposit of 10,000THB is payable to Barefoot Villas Krabi with the payment of the balance or upon arrival in cash. This is to cover the cost of any damage, breakages or lost items during the rental period of the villa.

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The security deposit will be returned to you in cash less any such costs.

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​Payment

Villa rental rates quoted are on a per day basis and in Thai Baht.

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Rental Rates

Rental rates vary according to the season and are subject to change without notice. Once the Guest´s booking is confirmed, the price of the Guest´s reservation is locked in, even if Barefoot Villas Krabi changes the price on its website after the Guest´s booking has been confirmed.

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Additional costs

The cost of electricity, mains water, cleaning and local taxes are included in rental rates.

There are generally no additional costs, surcharges, taxes in the price quoted unless otherwise stated in the property description; the booking confirmation; or reservation voucher. Gratuities for household staff are encouraged and normal but are left entirely at the Guest´s discretion.

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Barefoot Villas Krabi reserves the right to impose any taxes or other charges which may be implemented by any government or other regulatory body, which were unknown at the time of publishing. Barefoot Villas Krabi will tell the Guest promptly in the unlikely event that it becomes aware that any taxes or charges will apply to the Guest´s booking.

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Changes & Cancellation Policy

The deposit and final balance paid are non-refundable. If the booking is cancelled any moneys paid will not be refunded. Failure to pay the final balance by the due date will result in cancellation of the reservation.

Changes to dates

If guests require a change in the rental date, we will, (subject to availability), use our best efforts to accommodate guests on an alternative date. If the alternative dates are during a higher cost rental period (i.e. high or peak) then additional rental charges will need to be paid. Conversely, if the alternative dates are during a lower rental rate period, there will be no refund of the difference in rates.

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Transfer of Bookings

Requests for transfers must be in writing and come from the person who booked the villa and must contain full name and contract details of the person taking over your booking, we also require guest arrival & departure date, names and number of people in the group. Kindly note that the person taking over the booking must be aged 18 or over and an administration fee of 10% of booking value will apply for all transfers. 

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No Show

´No Show´ is deemed to have occurred when on the day of your arrival your confirmed reservation is not claimed for check-in by 23:00 [11:00 p.m.] and we have not received nor acknowledged in writing your notice of late arrival. Once ´No Show´ is established, your entire booking will be considered to have been cancelled.

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Cancellations by Barefoot Villas Krabi

Alteration or Cancellation - In the unlikely event that Barefoot Villas Krabi has to make any changes to confirmed bookings, we will advise you at the earliest possible date. If a property is damaged or rendered unusable, or if for any reason beyond our control or due to unexpected circumstances. Barefoot Villas Krabi reserves the right to cancel the reservation.  However, we will endeavor to locate an alternative property for the required period. If this is not possible, or you do not wish to be transferred, we will cancel the booking and refund you in full. Barefoot Villas Krabi shall not be liable for any further obligations or claims by the guest.

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Arrival & Departure times

• Check In between 2 pm and 6 pm.
• Check out 11am
• Required at check in:
1. Cash security deposit of 10,000 THB is payable upon arrival (if not already paid)
2. Government-issued photo ID or valid international passport for foreign visitors required for all guests staying at the villa.
• Check out 11 am
• We will do our best to accommodate you if you are planning to arrive early (before 2pm) or late (after 6pm)

Access

The Villa and its facilities are available for the Guest´s full enjoyment during the Rental Period. However, the Owner, Owner´s Representative, or other staff and contractors may need access to the Property from time to time (e.g. for maintenance purposes to the house, garden, swimming pool, utilities and services, or for the purposes of providing additional services requested by the Guest, etc.). The Guest is required to give them reasonable access to the Property for these purposes.

Air-Conditioning

The use of air-conditioning and ceiling fans are the responsibility of all members of the party. Please ensure that it is only used when the property is occupied. All windows and doors are to be kept firmly closed when the air-conditioning is in use and under no circumstances are the units to be left on continuously while the property is unoccupied. Note: use of electricity is chargeable, see note on electricity.

Complaints

Every attempt will be made to ensure that Guests have an enjoyable stay. If you have a problem during your stay, please inform our local Property Manager who will endeavor to put things right. For the Guest´s complaint to be addressed, the Guest must communicate any problem whilst on location. If no complaint is reported during the Rental Period, Barefoot Villas Krabi will assume that the Property was to the Guest´s satisfaction and no complaint will be entertained.

Barefoot Villas Krabi cannot be held liable for the breakdown of the supply of water, electricity, internet connection nor of swimming pool filtration systems as these are beyond our control. However, we will do as much reasonably possible to avoid and resolve the issue as quickly as possible.

Due Care of the Facilities

Please treat our villas with care and respect so that others who come after you may enjoy the villa as well, our Villas are available for letting on the understanding that the property and contents will be in place and left in an acceptable clean and tidy condition at the time of checkout and all that all personal litter put in the bins provided.

​As part of this agreement guests are required to take due care when residing at the villa. Please note that our villas are furnished with high-quality furniture, bedding, and fittings, please do not sit on furniture or bedding when you are wet or wearing sun lotion, move furniture or other items, made for use inside the property outside.  Damages done due to neglect will be charged back to the customer at full replacement cost. Please consider this if you have young children.

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Electricity 

Kindly switch off all air conditioning units and and ceiling fans before leaving & securing the villa.

Electricity Consumption

Advertised prices include an amount of electricity as shown below according to the size of the villa,

·         3-Bedroom Property 250Kwh Per Week

·         4-Bedroom Property 300Kwh Per week.

This amount is generous & enough for normal use of the property including the air-conditioning, all electrical appliances and swimming pool. The cap is set to encourage you to think environmentally and protect the owner from abuse.  

Any additional consumption in excess will be charged at Thai Baht 0.30 Thai Baht per KWh and be deducted from your security deposit.

Housekeeping

We provide basic housekeeping services for 2 days per week. This covers general cleaning of the villa, tidy the house to change beds and clean the bathrooms and keeping the pool clean, it does not include cooking, serving, washing dishes, pots and pans, or to cleaning up after guests or parties. 

​At an additional cost you may add on extra maid or cleaning service should you require it.  Our staff can help you with all tasks such as: ironing clothes, making bedrooms, washing dishes and helping you to prepare food and serving your guests, please make request and payment for this service prior to arrival or during your stay.

Linen & Towels

Towels are normally changed every three (3) days, Linen every seven (7) days. If more frequent changes required there may be extra charges. Outside laundry services are also available for a small service charge and must be paid at the time incurred ask our Service staff for details.

Insurance

It is advisable that the entire party is covered by comprehensive travel insurance of their own (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including local treatment, evacuation and repatriation coverage). As deposits and rental payments may not be refundable after a reservation has been confirmed, guests should consider an option of this travel insurance to cover the loss of money paid to the villa in case you might have to unexpectedly cancel their journey. Barefoot Villas Krabi is not responsible and are held harmless against all claims including any accidents related to the use of the villa facilities or locally procured third party services such as, but not limited to, watercraft, water sports, car or motorbike rental. Barefoot Villas Krabi shall not be responsible for any delay, additional expense or inconvenience caused directly or indirectly by events outside Barefoot Villas Krabi´s control, such as civil disturbances, fires, floods, severe weather, acts of God, acts of Government etc.

Number of Guests

The number of people staying at the property must not exceed the occupancy limit as stated below for your villa except in the case of infants (under two years old), or unless specifically authorized. Parties, functions, meetings or any other activity involving additional guests in the villa are not permitted without previous written permission, authorized by management. Should Barefoot Villas Krabi find that the number of people staying at the property exceeds that on the booking form, additional guests will be subject to a per person, per day surcharge and/or may be asked to vacate the premises. Barefoot Villas Krabi regrets that no pets are allowed.

Villa 1 - 4 Bedroom Villa - 8 Guests

Villa 2 - 3 Bedroom Villa - 8 Guests

Villa 3 - 2 Bedroom Villa - 4 Guests

Camping is not permitted on the property or grounds.

Passport/Travel Documents expiry date

Important:  Check passport(s) expiry date before booking.

Foreigners entering Thailand must hold a passport valid for at least six months beyond the date of your entry and at least one blank page for entry stamp, else they may be refused entry into Thailand.

Power Outages

Please note that occasional power cuts and Wi-Fi (internet) outages are island idiosyncrasies in Ao Nang especially during thunderstorms are out with our control.

Pets

Barefoot Villas Krabi are regretfully unable to accommodate pets.

Pool and Outdoor Regulations

Kindly shower before entering the pool.

The private swimming pool can be used 24hrs a day, however, please keep the noise down to taking levels after 10pm as we are in a residential area and the sound carries a long way. 

The pool is not fenced, and no Lifeguard is on duty. PLEASE DO NOT allow unsupervised children and non-swimmers to use the pool. All guests are responsible for their own and their guest´s safety, children should always be supervised especially when using any of the villa´s facilities (i.e. swimming pool, barbecue, etc.). Any non-swimmers should always be supervised by a competent adult when using the pool.

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Should a glass become broken near the pool it is your duty to let us know so that we can call in the pool maintenance team to sweep the pool to avoid a future accident. You will not be charged for this, safety comes first.

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No running in the villa - Do be careful floors are slippery when wet!  and a trip to the hospital whilst on holiday is never good idea, please ensure to dry off before entering the villa and please don't sit on the beds or sofa when wet, Barefoot Villas Krabi do not accept any responsibility in respect of death, bodily injury or illness of any person renting or visiting the villa.   

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Price Fluctuation

Once the Guest´s booking is confirmed, the price of the Guest´s reservation is fully guaranteed, even if Barefoot Villas Krabi changes the price on its website after the Guest´s booking has been confirmed. In return for this commitment, no refunds will be made for any exchange rate fluctuations that would otherwise reduce the rental cost.

Barefoot Villas Krabi reserves the right to impose any taxes or other charges which may be implemented by any government or other regulatory body, which were unknown at the time of publishing. Barefoot Villas Krabi will tell the Guest promptly in the unlikely event that it becomes aware that any taxes or charges will apply to the Guest’s booking.

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Registered Guests

Strictly no unregistered guests to stay at the villa without notifying our Property Manager beforehand. Thai Immigration law states we must register all guests staying in the villa with the local immigration office, therefore please let our Property Manager know of any changes or additions.

Only those persons stipulated on the booking form may reside at the property as guests. The number of people staying at the property, including children, must not exceed the maximum capacity indicated in the property description or elsewhere, except in the case of infants (under two years old), or unless specifically authorized.

Should the owner or the Property Manager find that the number of people staying at the property exceeds that on the booking form or the maximum capacity of the villa, they may, at their absolute discretion of Barefoot Villas Krabi ask the extra person or persons to either pay the applicable additional charge as per the published rate or to vacate the property forthwith.

No camping is permitted in the property grounds.

Reservations

Reservations are for a minimum of three (3) nights, with the exception of Peak periods whereby a minimum of five (5) nights or otherwise agreed is applicable and can only be made by persons of at least 18 years of age and above. 

​Provisional bookings must be made by telephone or email to ensure that the accommodation is available on the dates you require. A provisional booking will be held for 2 days to allow you to email the booking form and pay your deposit.

Security - CCTV 

Guests should be aware that there are external security cameras at various locations around the villas they are primarily focused on the driveway and perimeter areas and entry / exit doors of the villas and that these cameras record on a looped system.

Security - Deposit

A security deposit of 10,000THB is payable to Barefoot Villas Krabi with the payment of the balance or upon arrival in cash. This is to cover the cost of any damage, breakages or lost items during the rental period of the villa.

The occupancy of a rental property is subject to conditions of Fair Use. Barefoot Villas Krabi accepts fair wear and tear to the property, it's furniture, equipment, fixtures and fittings. However, damage above and beyond that, which may normally be considered fair wear and tear, caused or carried out by the occupant(s) or by guests of the occupant(s), will be deemed to be the responsibility of said occupant(s) and financial compensation will be sought. This compensation is not limited to the amount of the security deposit. In the event of such occurrence, the incident must be reported to the property owner or their property manager, immediately.

Furthermore, consistent abuse of the property and/or its contents may result in summary eviction.

The security deposit will be returned to you in cash ​subject to an inspection less any such costs.

Security Safe

The Master bedroom at Barefoot Villas Krabi is equipped with 1 safety box. 

Securing the Villa & Valuables

Guests are responsible for the Property during the Rental Period and must ensure that all windows and doors are locked securely when not on the premises; if you do not take appropriate care with security and a burglary results or if anything goes missing, you will be responsible for any costs.

Any valuables left at the property are at the guest´s own risk. Neither Barefoot Villas Krabi, the Owner nor the Owner´s Representative accepts any responsibility for loss of or damage to Guest(s) or visitor(s) property.

Social Conduct & Responsibilities

The Guest responsible for making the reservation is responsible for the behavior of the guests staying at the Property, as well as visitors to the Property during the Rental Period. Should any guest(s) or visitor(s) not behave in a suitable manner, specifically but not limited to the following cases:

• No illegal drugs at the villa (be aware of severe penalties in Thailand).

• No firearms, deadly weapons, pyrotechnics are not permitted.

• No illegal activities with under-age individuals are witnessed (guests would be summoned to the local police).

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• No Male or female joiners are invited over to the property, as non registered guests. In line with moral duty and respect for the local employees, as well as your safety, it is not authorized for you to bring male or female joiners met on site back to site.

• Any other illegal or immoral activities are done within the private boundaries of the property (e.g. illicit pictures and movies).

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Failure to observe these rules could result in loss of your security deposit, or in severe cases result in immediate eviction, in such a case, this will be treated as a cancellation of the original booking and no refund would be applicable and Guest(s) and Visitor(s) may be asked to vacate the premises immediately.

Noise

No excessive noise after 10pm, sound carries a long way here, we respectfully ask that all guests & visitors be respectful of our neighbors keep noise levels outside and around the pool to normal talking levels after 10pm, (no loud screaming, shouting or loud music).

No Smoking

There is a strict NO-smoking policy for the interior of the villas including all bedroom´s toilets etc. We ask all guests to respect this as this is a requirement of the owner´s insurance policy, if damage by smoking occurs the full cost of any damage sustained will be the full responsibility of the booked guests. 

Your Duty of Care

You agree to make sure that the villa is in the same condition when you leave, as it was when you arrived. You must dispose of any rubbish in the bins provided before you leave. 

Please let us know as soon as reasonably possible if something gets lost, broken, stained, marked or damaged during your stay so that we can replace it at once. Depending on what is broken, we may have to make a charge. Please also ensure that dishes and pots are cleaned. Towels and sheets can be left in each room.

Website

We make every effort to ensure that provided information about the property and the descriptions, photographs and specifications are as accurate as possible, they are meant only as a guide, in the event of unintentional errors, mistakes or omissions we cannot accept any liability for these Barefoot Villas Krabi will not be held responsible for any errors or omissions and no warranty is implied or given. Please note that specifications, photographs and prices are subject to change without notice and photographs may be digitally altered and/or cropped for performance reasons.

Applicable Law

These terms and conditions and any contract to which they apply are governed in all respects by the applicable Thai law, and the Thai courts only shall have jurisdiction in relation to any claim or dispute arising out of or connected with them.

Liability Release

​No liability is accepted for any injury, loss or damage to guests and/or their belongings, damage by or to any third party or for damage to any motor vehicle or its contents. All guests are responsible for their own and their guest´s safety and children should be supervised at all times especially when using any of the villa´s facilities (i.e. swimming pool, barbecue, etc.). Any non-swimmers should be supervised by a competent adult at all times when using the pool. We do not accept any responsibility in respect of death, bodily injury or illness of any person renting or visiting the villa. Therefore, we strongly recommend that you and all of your party take out fully comprehensive travel insurance at the time of booking.

Under no circumstances shall Barefoot Villas Krabi be responsible for any loss, expense, damage, claim or injury either directly or indirectly, consequential or otherwise whatsoever, caused or incurred, whether arising in contract or otherwise in law or equity as a result of rendering of the services or accommodation as described or substituted, or by reason of military action, revolution or acts of God, or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or accommodation herein or as substituted than those originally contracted. Barefoot Villas Krabi at its sole and unfettered discretion, reserves the right to refuse or discontinue service to any person (s) and/or to rescind any contract for accommodations or guest services.

AGREEMENT

This agreement will be governed by the laws of Thailand. In the event of controversy arising from the booking and Property rental that cannot be resolved amicably between the parties.

By making its booking request, the Guest agrees that these terms and conditions have been read, understood by all parties and have been accepted and agreed to by the Guest without reservation and without exception.

If any of the conditions of this Rental Contract are or become or are deemed to be invalid, or if there is any omission from any terms and conditions, the remaining terms and conditions will remain valid and enforceable and cannot be contested.

By making this booking, I/we do hereby agree on behalf of all persons detailed in our reservation booking list that:

      I.        These terms and conditions have been read, understood by all and have been accepted and agreed to without reservation and without exception.

     II.        That we have the authority and accept financial responsibility for payment of the booking on behalf of all persons detailed on the booking.